Statement of Purpose
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Statement of Purpose
In accordance with the National Minimum Standards, Care Standards Act 2000 for Care homes we are required to produce a “statement of purpose” document which details the aims and objectives of how the home will meet the standards required by the National Care Standards Commission, (N.C.S.C).
We have included this document in our brochure to give you a comprehensive insight into how we at Mayfield House deliver our care and maintain our high standards.
Included in this document for prospective service users is some additional information for your benefit.
The areas to be discussed in the document are: -
1. Choice of Home – helping prospective service users to choose the right home for their needs.
2. Health and Social Care – ensuring we deliver a safe, high standard of care.
3. Daily Life and Social Activities – to encourage our service users to live as fulfilled a life as the are able and want to.
4. Complaints and Protection – ensuring our service users are protected from harm and feel confident and comfortable if the need arises to make a complaint.
5. Environment – maintaining a high, safe standard of accommodation.
6. Staffing – to ensure we have the correct staffing levels, qualifications and competency to cater for the needs of our service users.
7. Management and Administration – to ensure the home is run efficiently and in the interests of the service users.
HEALTH AND PERSONAL CARE
AIMS
- That service users are encouraged and helped to maintain hobbies and activities they wish to.
- Relatives and friends are encouraged to become part of the home and play an integral part of the service users life’s.
- Service users are encouraged and helped to be as independent as they are able.
- Service users have the right to exercise their right to choice and control of their lives wherever possible.
- That meal times are a social time and meals are nutritional and well presented.
OBJECTIVES
a) The manager (or representative) will discuss with the service user and / or representative(s)
during pre-
b) Visits from service users preferred clergy are encouraged and the local Church of England vicar visits monthly to administer communion and to talk with those service users who wish to partake.
c) Relatives and friends are encouraged to visit the home and are made to feel welcome. Where service users can still get into cars, families are encouraged to take their relatives out for a ride. Family and friends are always welcome to come and have a meal with service users – 24 hours notice would be preferable.
d) Service users are encouraged to set their own time table for the day and the home has polices and procedures for promoting independence.
e) Service users are encouraged to bring with them appropriate personal belongings to make their room feel more homely and comfortable, providing items are practical for the room.
f) The home prefers and actively encourages service users and / or representative(s) to handle their own financial affairs, but the home will give help and guidance when requested.
g) The home has a 4-
h) Special diets will be discussed with the service user and / or representative(s)
during the pre-
i) Staff will be given training during their induction period on the appropriate manner for helping service users with eating and drinking when required.
j) Staff have access to the kitchen 24 hours a day and hot drinks and snacks, (sandwiches; toast; cake; biscuits; fruit; etc.) can be obtained when required.
k) Specialist dieticians will be contacted if necessary to give advic3 on specific therapeutic diets and feeding regimes for health reasons.
DAILY LIFE AND SOCIAL ACTIVITES
AIMS
- That service users are encouraged and helped to maintain hobbies and activities they wish to.
- Relatives and friends are encouraged to become part of the home and play an integral part of the service user’s life.
- Service users are encouraged and helped to be as independent as they are able.
- Service users have the right to exercise their right of choice and control of their lives wherever possible.
- That mealtime is a social time and meals are nutritional and well presented.
OBJECTIVES
a) The home has a robust policy and procedures for dealing with any suspicion or evidence of abuse or neglect, (including Whistle Blowing) to protect its service users from harm. This includes reporting any concerns to the National Care Standards Commission. Any member of staff found guilty of harm or neglect towards service users will be instantly dismissed and will be referred for consideration for inclusion on the Protection of Vulnerable Adults Register.
b) All staff will receive training during their induction period on what constitutes abuse, how to recognise it and what actions they must take if they believe a service user has suffered any form of abuse.
c) The home will provide when required safe storage for service users money and valuables. Where the home is responsible for the service user’s money, detailed records will be kept of all transactions.
d) The home instructs all staff that they are not permitted to assist a service user in the making of or benefiting from a service user’s will.
e) All service users have the right to vote in elections by Postal or Proxy Votes – these must however b arranged by the service user and / or representative(s), staff are advised not to get involved as they could be soon to be influencing the service user. Staff will however take service users to the local polling station situated at Gwithian Parish Church Hall. All service users are registered on the electoral register.
f) All service users in the home have all legal rights the same as any other British citizen and information regarding advocacy services are made available to all service users and / or their representative(s).
g) The home has a complaints policy and procedures in place that service users and / or representative(s) can put into action at any time and a record of all complaints will be kept and monitored. They will receive reassurance that the complaint will not in any way have a detrimental effect on the service user.
NB. A copy of the complaints policy and procedures can be found in this brochure.
MANAGEMENT AND ADMINISTRATION
AIMS
- To ensure all our staff are suitable to work with vulnerable adults.
- To ensure staff are trained to a high standard to enable them to provide appropriate care to our service users in a professional manner.
OBJECTIVES
a) No person will be employed by this establishment unless the can demonstrate during interview that they have the qualities necessary to undertake such work.
b) Staff will only be employed following a satisfactory police check and check of the “Protection of Children and Vulnerable Adults” register (when available), and qualified nurses a satisfactory check of the U.K.C.C. register.
c) All staff will be expected to provide 2 good references at least one of which must be work related.
d) Care staff will only be employed if they have an NVQ, in care or are willing to train to obtain one and they agree to undertake at least 3 study days per year. We use Acacia Training who is verified with the City & Guides.
e) Once employment has been agreed the employees will undergo an induction period (Common Induction Standards) specification to ensure they are able to meet the needs of the service user and to fulfil the aims of the home.
f) All non-
g) All care staff will receive formal supervision from the manager at least 6 times a year, who will observe all aspects of the carers practises checking that all standards set by the home are being upheld.
h) All care staff will be expected to attend 3 training days per year, which relate to their job. These can be in house or external
i) The manager will keep detailed records of interviews, formal supervision and training days / courses attended by all staff in the home.